FAQs

What forms of payment do you accept?

 Currently we only accept paypal credit card methods are coming soon

 

How long does it take to process my order?

Every item is made to order the so can take up to 5 business days. But generally we process orders much faster.

How long will my item take to arrive ?

Domestic UK delivery will take 2-5 business days. International shipping can vary from 3 - 10 working days depending on your location

Will i get tracking info?

Yes you will receive an email with your tracking number as soon as we dispatch your order. this confirms dispatch and delivery and mydopesock.com is not responsible for the loss of any packages although we will try our hardest to find a solution for you  

Can I wash my socks?

Of course we recommend you wash them inside out with similar colours in cold water and hang them to dry. DO NOT use bleach.

Will the designs fade ?

If you follow or recommended washing instruction your socks will not fade 

Do you do custom orders?
We will gladly do orders with your own custom design.just e-mail sales@mydopesocks.com with your design and any instructions.

What is your return policy ?

We des NOT accept returns unless your item is damaged, the wrong color, wrong size or wrong design. All items are made to order so they are made specifically for you. Your satisfaction is important to us. If you are eligible for a return please make sure all items are unworn and are in their original packaging we do not cover return shipping fees.

 

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